Customer Care Centre is located at level 1, serving from 10am until 10pm every day. Our Customer Care Ambassador is pleased to deliver the best and attentive services to our valued customers. The services available at our Customer Care Centre include:

Caring Services

  • Locker for storage (YOHO MALL I Only)
  • Photocopy services (B&W: HK $1/pc ; Colour-HK$2/pc) ^
  • Free Wifi service
  • Local facsimile
  • Local phone call (Dialing Only)
  • Lost and found for missing person and property
  • Mailing service
  • Octopus card add-value service
  • Gift Wrapping

Borrowing Services

  • Mobile charger borrowing *
  • Pet cart borrowing *
  • Shoe repair adhesive borrowing *
  • Small Tools borrowing *
  • Umbrella borrowing *
  • Wheelchair borrowing *
  • Wire cable for vehicle's battery borrowing *
  • Recycle bag borrowing *
  • Scarf borrowing *

Provision Services

  • Facial mask provision *
  • Raincoat provision *
  • Sanitary napkins provision *
  • Sewing kit provision *
  • Cooling gel sheet provision
  • Mosquito patches provision
  • Wet wipes provision *
  • Card provision *
  • Pet Snacks provision *

Baby Care

  • Baby feeding bottle sterilizer
  • Baby hipseat carrier borrowing *
  • Baby trolley borrowing *
  • Breastfeeding shawl borrowing *
  • Disposable bibs, Oral Wipes and Breast pad provision *
  • Hot water provision
  • Milk bottle’s reheating
  • Warm baby wipes provision *

Information Provision

  • Cross border coach schedule
  • Free parking redemption service
  • Leasing enquiry
  • Promotional event express
  • Transport enquiry
  • Vehicle calling services enquiry (Taxi, Van, Towing)
  • Weather information

First Aid Services

  • AED first aid service
  • First aid kit
  • Thermometers borrowing

Charitable Services

  • Stamps provision (HK $2pc) *
  • Envelopes provision (HK $1/pc) *
  • Red packets (HK $1/pc) *
  • Baby diaper provision (HK $1/pc) *

* First come, first served

Please come to YOHO MALL I L2 /YOHO MALL II L2 Customer Care Centre or contact us at 2479 2208/ 2554 0023 for enquiry.

YOHO MALL reserves the rights of all final decision. Services may be changed without prior notice.

Please Select Mall
Yoho mall 1 Yoho mall 2

YOHO MALL I

G L1 L2

YOHO MALL II

L1 L2 L3

YOHO MALL I

G L1 L2
0/3 Baby Collection
2031
7-Eleven
1070
:CHOCOOLATE
1090
AAPE by A BATHING APE
1067
Aigle
2051
AIRLAND home
2063
ANA Sushi
1027
Artique (Pop Up Store)
K10
Ashworth
2050
AT TWENTY
1097
Atelier Cologne Paris (Pop Up Store)
K5
Azores Macanese Cuisine
2056
agnès b. / SPORT b. PARIS
1159
aojo
1051
B. Duck Café
2059
Beansbaby
2027
Benefit Cosmetics
1043
BOBBI BROWN
1038
Bodhi
1128a
BOOK CASTLE
2017-2018
BOSE
1006
brotzeit German Bier Bar & Restaurant
G003
CALVIN KLEIN JEANS
1068
CALVIN KLEIN UNDERWEAR
1069
CAMPER / FRED PERRY
1093-1095
Canvas
1129
Cath Kidston
1106
Champion
1151-1152
Chicco
2032
Chickeeduck
2030
Chow Sang Sang
1008
Chow Tai Fook
1010
CITY CHAIN
1085
Clarins
1127
Clarks
1089
Cocktail
1005
COMEBUY TEA
2065
COVERMARK
1128
Crystal Jade La Mian Xiao Long Bao
2045
CW-X & Wacoal
1086
collect point
1092
D'URBAN
1001
Daniel Wellington
1082
De RUCCI
2063a
DELUXE DAIEIKI JAPANESE RESTAURANT
2001a
Dior
1039
E-pai, teppan-yakitori
G006
Elsa Lee Paris
1145
ESTÉE LAUDER
1041
EVISU
1116
FILA
1155
FLEXA
2008
Folli Follie
1123
Fresh
1126
G-shock Casio
1081
Giorgio Armani
1153
Glasshouse
1028-1029
Godiva
1043a
Gozen Matcha
2060
Green Waffle Diner
G002
giordano ladies
1098-1099
H&M
1112-1113 & 2043
HABITU CAFFE
1075
Hallmark Babies
2028
Hok Kee
2058
HOLLISTER
1110-1111
INDIGO LIVING
2001
ISA
1122
initial
1108-1109
izzue / FRENCH CONNECTION
1059
J Select Quality Life
2005
Jack Wills
1066
Jade Garden
2039
Jakewell®
2016
Jipi Japa
1118
Joy & Peace
1053
Joyce Beauty
1049
JUN SUSHI
1077
Just Gold
1116a
KANADA-YA
1023
Kerastase x Beebles hair beauté
1048
Kiko Milano (Pop Up Store)
K8
Kingkow
2011
L'OCCITANE
1047
L'Oréal Paris
1050
La Postre
G010
LANCÔME
1037
Le Grand Pokka Café
1078-
Lei Bistro
1130-1143-
Lei Garden
1130-1143
Levi's
1105
LUISA CERANO
1120
Luk Fook Jewellery
1009
le saunda
1117
M.A.C
1147
Mama's Dear
2035
Mini MDreams
2012
MiRABELL
1052
Modern Shanghai
1058
Momonittu
2019
Mother Court®
2020-2022
MUJI
1002-1003
Munsingwear
2053
My Cinema
1021
My Little Korner
2015
mango tree café
1035
mannings Baby
2038
mi-tu
1006a
millie's
1055
miss Viola
1100
NeNe Chicken
1026
Nespresso
1042a
Nike Kids
2036
natures purest
2023
Origins
1146
Outback Steakhouse
2047 & 2048
OWNDAYS
1069a
PANDORA
1080
Paper Stone Bakery
1022
Patisserie Tony Wong - Dessert Cafe
1025
Peach John The Store
1107
Peking Garden
2061-2062
PETIT BATEAU
2029
PizzaExpress
1076
POPULAR
2006-2007
Prince Jewellery & Watch
1030-1033
Prince Kitchen
1045-1046
Putien
2040
petit An Nam
1073
RABEANCO
1121
Rainbow Creative Arts
2025
Ramen Jo
1072
Rolex & Tudor
1011-1012
ROOKIE
2033
Samsonite
2055
SDM Jazz & Ballet Academie
2026
SEED HERITAGE
2037
Shin Mapo BBQ
G008
SHISEIDO
1042
Sichuan House
2041
Simmons
2002
Sinomax
2003
SK-II
1040
Soirée by N.Y.
1082a
Stormies
G005
Superdry
1083
simplylife
G009
stride rite
2013
The Bank of East Asia
1071
The Body Shop
1125
THE ELEPHANT
1148
The L‧S Collection
1088
The Sky Bar
G007
The Specialty Store by SATAMI
1087
TISSOT
1036
TITICACA
1096
Tommy Bahama
1158
Tonkichi Tonkatsu Seafood
1078
Toys R Us
2009-2010
TSL
1007
Tutor Time International Nursery & Kindergarten
G011
UNIQLO
1156-1157
Urban - café commune
1030A
Venchi
1119
Victoria's Secret Beauty & Accessories
1079
VICTORINOX
2049
Watson' Wine
2057
Xiao Wang Beef Noodles
2046
YATA SUPERMARKET
1013-1015&1018-1020
Yves Saint Laurent Beauté/Kiehl's
1149-1150
ZARA
1101-1103
ZARA
1060-1065

New travel destinations - Besides having the advantage of superb transportation, YOHO Mall is surrounded by a series of travel hot spots. Customers not only can enjoy the shopping, but also can have access to nature and explore the local culture very easily. There are 6 editor recommended destinations.

Tai Tong Country Park

Tai Lam Country Part is located in the south of Yuen Long, there are barbecue areas, parking spaces and other leisure facilities. The park has attracted a lot of people who come with friends, family and pets. The park has become famous as a result of its red maple color in the autumn time.

Address

Tai Tong, Yuen Long, New Territories

Website

Image source

Michael MH Ng

Lau Fau Shan

Lau Fau Shan is close to the west of Yuen Long and Shenzhen Bay as well, being well known for its fresh oyster and seafood. Apart from savoring the seafood there, buying seafood as a souvenir from the old street is also a must do. Oyster farms on the beach next to the village also unveil the wonders when the tide goes out. The visitors can also go sea fishing by renting a sampan and at the same time experience the nature of sky and sea. Last but not least, there is also a beautiful white sand beach called Ha Pak Nai as a perfect place for watching the sunset.

Address

Lau Fau Shan Main Street, Yuen Long, New Territories

Website

Image source

newbiefoto

Nam Sang Wai

Nam Sang Wai is located in the northern area of Yuen Long, being famed as the garden of Hong Kong. This place enchants the tourists as it is encircled by various natural habitats, e.g. mangroves, wetland, fishpond, etc. Besides enjoying the different habitats, the tourists can also experience the unique ride of the special local small wooden ferry across Shan Pui River.

Address

Nam Sang Wai Road, Yuen Long, New Territories

Website

Image source

angcat

Yuen Long Main Road

Yuen Long Main Road is the busiest road in the town center and has witnessed the rapid urbanization of the town. There are also various restaurants on this main road, drawing many people to come for exploring the local cuisines and experiencing the diversity of this town simultaneously.

Address

Website

Image source

Baycrest

Yuen Long Park

Yuen Long Park is a leisure hotspot located on the natural woodland at Shui Ngau Leng at the southwest of Yuen Long Town Centre. It is built on a hill and surrounded by trees, bridges and birds, composing a charming picture. At the top of the hill is a seven-storey Chinese style pagoda. Visitors can enjoy the panoramic view of Yuen Long town from the upper floors. All in all, the park is a good place to have fun and enjoy the surroundings.

Address

Town Park Road North, Yuen Long, New Territories

Website

Image source

Mk2010

Hong Kong Wetland Park

Hong Kong Wetland Park is a world-class ecotourism park. It combines tourism, education and ecosystem conservation functions together into one attraction. Wetland Interactive World and Wetland Reserve are the two major areas of the park. You can get close to the habitats and wildlife via Stream Walk, Mangrove Boardwalk, etc., The park is home to an impressive cast of wildlife, including birds, amphibians, reptiles, mammals, and fishes. It is an Ideal destination for a family day out or for a gathering with friends.

Address

Hong Kong Wetland Park, Wetland Park Road, Tin Shui Wai, New Territories, Hong Kong

Website

http://www.wetlandpark.gov.hk

Image source

discoverhongkong

YOHO MALL in Yuen Long is the flagship shopping mall in the North and West New Territories with comprehensive transportation. There are 1.1 million square feet of gross floor area including over 120,000 square feet of outdoor green space, offering over 300 shops. The design incorporates the essence of the natural landscape to create a unique space for visitors. The original design concept, diverse tenant mix, prime location and highly accessible transport make YOHO MALL the best leisure and shopping hub of the district.

General Enquiry

YOHO MALL I

2554 0023

YOHO MALL II

2479 2208

Email

yohomall-cs@kaishing.com.hk

Leasing

Phone

2828 5188

Promotion / Events / Venue Rental

YOHO MALL I/ YOHO MALL II

2587 2911
yohomall-1-promo@kaishing.com.hk