Terms & Conditions for Redemption Program

  1. All photographs are for reference only.
  2. Please refer to the details of redemption activities for the redemption period.
  3. All The Point member should visit YOHO MALL in person for redemption with corresponding receipts which must show the payment made by the member, and cannot be transferred to others. Receipts which do not belong to the member cannot be registered for bonus points or gift redemption.
  4. Members are entitled to redeem one gift for each redemption program per day only. Limited daily quotas available on a first-come-first-served basis.
  5. Mobile number submitted for registration must be authentic and valid. Virtual mobile number is not accepted to be used for registration. Each mobile number can only be registered by one member. Duplicate registration of the same mobile number or holding more than one membership accounts by the same individual will not be accepted. SHKP Malls shall have the right to, without any prior notice, immediately (i) suspend or terminate such membership; (ii) forfeit all the bonus points; and (iii) disqualify the member’s rights of further reward redemption.
  6. Each valid receipt can be used to redeem once only. Each receipt must worth HK$100 or above. No receipt is allowed to be re-used in conjunction with other redemption in the Promotion, (including SHKP Club Membership program) except free parking redemption.
  7. Only the on-day receipt which is machine-printed (excluding cash payment) by tenant of YOHO MALL with shop name, shop number, spending amount and spending date is valid for redemption. Re-printed receipts, photocopied receipts, hand written receipts and receipts of cash coupons and gift vouchers are not acceptable.
  8. Only on-day counterfoils of electronic payment in designated amount (credit cards, EPS, debit cards, Apple Pay, Google Pay, Samsung Pay, UnionPay Mobile QuickPass, UnionPay QR Code, WeChat Pay, AliPay or other stored value facilities under the regulatory supervision of the "Payment Systems and Stored Value Facilities Ordinance" (Cap. 584) (including but not limited to Octopus, Octopus O!ePay, Tap & Go and TNG Wallet) machine printed receipt with signed payment slip or related Stored Value Facilities interface are eligible for either promotion.
  9. All redemption accept receipt of purchasing designated festive food coupons (only limited to mooncake (including ice cream mooncake), Chinese New Year pudding, rice dumpling and Chinese preserved sausage vouchers).Receipts for using these designated festive food coupons and the following are not eligible for redemption and bonus point registration : Apple Store; travel agencies, cross-border buses; property agencies; fitness and beauty centers; elderly homes; medical and dental/clinic services; carwash, car care services, automotive products and related service or the purchase of parking cards; kiosks, exhibition venues and temporary exhibition booths / Pop Up Stores (this merchant list is subject to change from time to time without prior notice. For details, please contact Customer Care Centre); tenants in office buildings; hotels; banking services; insurance premiums; money exchange shops; tuition/membership/any other monthly fees; the purchase or topping-up of Octopus cards; value-added or payment services; mail, fax, email or phone orders; online shopping (except online purchase of movie tickets); telecommunication fees or purchase of calling cards; purchase of tickets, such as mall events or concert tickets, admission tickets to Ma Wan Park Noah’s Ark or sky 100 Hong Kong Observation Deck; trade-in transactions or product redemptions; purchase and use of cash coupons, Point Dollar, gift cards, gift certificates, SHKP Mall Gift Certificates; SHKP Mall e-Gift Certificates; gift cards; membership cards, bonus point cards, discount cards or value-added cards, shoe coupons, soup coupons, drink coupons, food coupons, cake cards and wedding coupons (including but not limited to cake cards, Chinese bridal cake cards, wedding vouchers and wedding coupons); purchase of gold grains, bars or deposits for gold saving club, payments settled by cash; payments with a handwritten, reprinted or photocopied receipt and payment slip; cancelled or returned transactions; or other non-eligible transactions.
  10. Separated payment receipts will not be accepted. Payment receipts from the same shop cannot be separated into numerous receipts or invoices for point or reward redemption. Each receipt of payment or transaction can only be used for promotion once and cannot be used in conjunction with other promotions in the same mall.
  11. The highest amounts stated on merchant’s machine-printed receipts or corresponding electronic payment slips will be counted for redemption (while discounts, the use of cash coupons, promotion coupons or promotional codes deducted amounts will not be eligible for points registration).
  12. If requested, customer must provide details of their electronic receipts for verification purpose. YOHO MALL reserves the right of final decision.
  13. If a member breaches any of these terms and conditions, including registering bonus points with receipts or the mobile phone of another person or in any dishonest way, or being shop staff and registering bonus points with transactions made by customers or on behalf of customers, or if SHKP Malls have reasonable grounds to believe that these terms and conditions have been so breached, SHKP Malls shall have the right to suspend or terminate that membership and lodge a claim for compensation of any losses suffered by SHKP Malls or participating merchants arising from this breach. SHKP Malls will not accept any suspended or terminated memberships' registered mobile numbers to register with The Point membership again.
  14. The machine-printed receipts after 9:30pm is valid and customers are entitled to redeem the gift in the next day given quotas are still available.
  15. All gifts cannot be redeemed for cash, or for other gift vouchers, products or service. They are non-exchangeable and non-refundable.
  16. Employees and their family members of Sun Hung Kai Properties, appointed advertising agency, YOHO MALL staff and all tenants and their family members are not eligible for participation in any lucky draw program.
  17. Employees of YOHO MALL and all tenants are not eligible for participation in any redemption program.
  18. Sun Hung Kai Properties and YOHO MALL shall have no legal liability relating to any aspects of products or services including but not limited to its quality, supply, delivery and maintenance.
  19. All fares, offers, contents, advertisements, photographs, etc. are provided by the vendors. Readers should contact the vendors directly for any questions.
  20. Sun Hung Kai Properties and YOHO MALL reserve the right of revision on all terms and conditions. Programs are subject to change without prior notice.
  21. In case of any disputes, the decision of Sun Hung Kai Properties, YOHO MALL, participated tenants and contractors shall be final and conclusive.