Privacy Policy

YOHO MALL / YOHO MIX / YOHO PLUS (“the mall”) is an entity wholly owned and run by Sun Hung Kai Real Estate Agency Limited. It is the policy of the Mall to comply with the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of Hong Kong. We also strive to ensure compliance by our staff with the strictest standards of security and confidentiality.

We safeguard information provided by our web site users (“User”). With the only exception that the IP address of the computer used to visit our website may be recorded, we do not collect any personally identifiable information from Users while they browse our sites, and no personal data is collected. This information is used only for preparing general statistics on the usage of our websites.

USE OF COOKIES

We use cookies across our websites to improve their performance and enhance Users’ online experience. Session cookies are used to enable Users to move around the site and use essential functions, such as maintaining log-in details for the session to reduce the need to transfer information across the internet. We will not collect any personal data from Users when cookies are being used.

The collection of any personal data will be subject to our Personal Information Collection Statements. Personal data is stored securely, and we will take all practicable steps to ensure it is not kept longer than necessary for the fulfillment of the purpose for which it is used. Only trained, authorized staff have access to the data, and we do not release personal data to external parties except as set out in our statements. Users have the right to request access to and correction of their personal information in accordance with our procedures.

PERSONAL INFORMATION COLLECTION STATEMENT

This statement outlines the purposes for which your information will be used, your agreement to such use, and your rights under the Personal Data (Privacy) Ordinance. It may change periodically, and by using this website, you agree to the version in force at the time.

COLLECTION OF DATA

Users may be asked to provide personally identifiable information (e.g., name, email). This is necessary to access services on the website. Provision of data is voluntary, but services may be unavailable without it. IP addresses may also be recorded.

PURPOSE AND USE OF DATA

Information is used for: (1) monitoring website use for development; (2) compiling aggregate statistics; (3) communicating with Users regarding services; (4) providing information about the Mall, products, facilities, services, privileges, and benefits from Sun Yuen Long Center or its partners; (5) evaluating and improving services/products; (6) facilitating feedback between Users and the Mall; (7) determining eligibility for services/benefits by comparing User data with past records; and (8) direct marketing (with consent) for products/services related to shops, hotels, malls, events, telecommunications, IT, transport, and charitable causes.

User information will not be disclosed to third parties except as necessary for the stated purposes.

ACCESS TO DATA

You may request access to or correction of your personal data under the Personal Data (Privacy) Ordinance. Submit requests to the Data Protection Officer at dpo@shkp.com or by mail to 45/F Sun Hung Kai Centre, 30 Harbor Road, Wan Chai, Hong Kong.